Global Retail Display Solutions: FAQ’s for Brands Rolling Out at Scale
5 February 2026
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Recent consumer research highlights just how much in-store experience influences purchase decisions.
According to Mintel’s Future Shopper research based on nationally representative consumer panels – nearly half of shoppers say they will abandon a purchase if the experience doesn’t meet expectations.
At the same time, research from POPAI shows that in-store displays remain a powerful driver of behaviour, with 62% of shoppers making a purchase when a display captures their attention.
Together, these insights highlight a critical tension:
Displays are designed to influence and convert. But that influence only exists while the display is working as intended.
Displays go live. Campaigns are signed off. But retail environments aren’t static. Over time:
And when that happens, the experience changes.
45% of shoppers abandon purchases when expectations aren’t met. (Mintel – Future Shopper)
The gap between influence and abandonment often comes down to one thing: Whether the display is still performing as intended.
Retail performance isn’t just about getting displays into store. It’s about:
Because when displays aren’t maintained:
37% of shoppers avoid stores due to poor in-store experiences. (Mintel – Future Shopper)
Poor execution doesn’t just affect a single sale — it can impact how customers perceive your brand long-term.
Maintenance is often treated as reactive, something to fix when issues arise.
But consumer expectations don’t pause after launch.
58% of consumers want faster paths from inspiration to purchase. (Mintel – Future Shopper)
That expectation reflects how quickly decisions are made – often in-store, at the point of display.
If that moment is disrupted by poor execution or non-functioning displays, the opportunity is lost.
Yes, but only if they are working as intended.
62% of shoppers are influenced by in-store displays when making a purchase. (POPAI)
Displays are designed to capture attention and drive action.
The risk: If they aren’t maintained, they lose that ability.
How we help: We ensure displays continue to perform through structured maintenance and ongoing support.
Customers don’t wait, they move on.
45% of shoppers abandon purchases when expectations aren’t met. (Mintel)
If a display is:
It disrupts the experience and reduces the likelihood of purchase.
How we help: We provide rapid response maintenance and proactive support to keep displays working and effective.
Yes and not just in the moment.
37% of shoppers avoid stores due to poor in-store experiences. (Mintel)
That includes environments where:
The risk:
How we help: We maintain consistent standards across every store, protecting both performance and brand perception.
Because performance happens in the moment.
58% of consumers want faster paths from inspiration to purchase. (Mintel)
If a display isn’t working at that moment: The opportunity is lost.
What good looks like:
How we help: We build maintenance into delivery ensuring displays stay live, visible and effective.
Because customer expectations are higher than ever.
Consumers expect seamless, engaging retail environments not just at launch, but continuously.
Displays are a visible part of that experience.
What good looks like:
How we help: We deliver structured maintenance programmes that support long-term performance.
Final thought
Retail success isn’t just about launching displays. It’s about maintaining them.
Because when displays stop performing:
Retail performance doesn’t stop at launch. It’s protected every day after.
We help brands protect retail performance through:
Speak to our team – hello@100percentgroup.com Contact Form
